Arrival and moving in

Upon arrival in Denmark the CBS International Office will hand you an envelope containing your tenancy contract, your service agreement, the key to your room and some important practical information in relation to your new home. Please note that you are obliged to sign and return these two contracts to CBS Housing Department at the International Office, Porcelænshaven 18A, within 14 days after your arrival. If you fail to do so you have lost your right to stay in the room.

You are liable for any damages and missing items in your room and will be charged consequently upon departure. We therefore recommend that you report any relevant issues to the help desk here at this site. Any requests for maintenance and repair during your stay must also be reported to the help desk. Please report only one item at the time to ensure the most efficient handling of your requests.

If you would like an inspector to review your room within the first two weeks of your stay, please make a request under the category "Others" in the help desk.

Please remember that you have to leave your room nice and tidy if you want to avoid paying for extra cleaning and removal of personal belongings, garbage etc. The “final cleaning” included in your service agreement covers cleaning of a well-tended room with no mess or personal belongings etc. left behind.

If you have any questions regarding your room reservation and keys, please go to the CBS Housing Department or email them at

If you have questions regarding the residential tenancy agreement or payment of rent or services, please contact Newsec Datea at   


CBS Academic Housing

Porcelænshaven 18B
DK-2000 Frederiksberg
Tel: (+45) 3815 3815