Help desk & inspector services

Help Desk
Defects, neds for repair, missing inventory etc. must be reported to the electronic help desk. The tickets are the basis for maintenance of rooms and apartments. When reporting, you must provide name, room number/apartment adress, phone number and email address. You must choose the category of your request, and clearly and briefly describe what the case is about. You will get a receipt from the system.

The address is:

The help desk is monitored by the inspectors during office hours (Monday to Friday from 8 a.m. to 3 p.m.). The office is closed on official Danish holidays: Easter (Thursday - Monday), Common Prayer Day (Friday), Ascension Day (Thursday), Pentecost (Saturday - Monday), International Workers' Day (1 May), Constitution Day (5 June), Christmas (23 - 26 December), and New Year (31 December - 1 January).

Lost keys during weekends and after work hours:
If you lose your keys during weekends or after normal work hours, please call a locksmith. De Blå Låsesmede is available all day long at 0045 7026 2266

CBS Academic Housing

Porcelænshaven 18B
DK-2000 Frederiksberg
Tel: (+45) 3815 3815