Help desk

New case

Missing items or need for repair must be reported to the electronic help desk here. You must describe the category of your concerns, and clearly and briefly what the case is about. You will then get a receipt from the system. You may track your reporting on website using the link provided in the automatic reply from the system.

The help desk is only monitored by the inspectors during office hours (Monday to Friday from 8 a.m. to 3 p.m.)

Emergencies
For emergencies such as flooding, power failure etc. outside office hours please contact the emergency number of your residence.

If you lock yourself out or lose your key outside office hours and wish to call the locksmith to let you in, please remember that they will charge you approximately DKK 1500 each time they have to open your room. Please refer to the emergency information on this website.

 

CBS Academic Housing

Porcelænshaven 18B
DK-2000 Frederiksberg
Tel: (+45) 3815 3815